We approached Nectar HR to request their support in bringing in changes to employment contracts for a care home we had recently added to our portfolio. Nectar’s expertise in TUPE regulations meant that we were able to offer employees a new contract of employment that was legally compliant and adhered to the ACAS Code of Practice for changing employment contracts while also meeting the needs of the business. Nectar HR advised us on the formulation of the new contracts, delivered the announcement to all employees clearly explaining the proposals and the business need before launching a robust consultation process with each of the affected employees. The project was an enormous success, resulting in 96% of affected employees accepting the new contract, whilst building strong relationships with all colleagues.

We made a business decision to outsource our HR function and after looking at options decided to approach Nectar HR to fulfil that function for us. Nectar HR conducted a thorough audit of our HR policies and processes and their report highlighted a number of areas for improvement. Since then we have worked closely with Nectar HR as they have swiftly come to understand the nature of our business and to develop a full suite of policies, processes and templates to help our managers navigate the full employee lifecycle in a manner that is both legally compliant but also fits with our ethos and values. We are looking forward to continuing to work with Nectar HR as they develop and deliver a package of training to our managers and continue to manage day-to-day operational HR matters.

“Sonia and the wider Team at Nectar HR including Wendy, Priya and Leah have supported us in a number of employment related matters which have required unique HR advice. The team have become our go to HR partners for our entire care group and have worked closely with our central teams to quickly assess and solve complex matter that have arisen. Their knowledge of the Adult Social Care Sector and our industry has underpinned all of their supportive hands on HR advice. They have supported managers with scripts for especially difficult conversations, led meetings where required and completed thorough and detailed fact finding investigations, appointed a separate HR Consultant for any formal hearing and provided full support for formal appeal hearings, as well as proving overall HR Support and advice where required. They adapt their approach to what’s going on specifically in our organisation and its been especially useful having specific points of contact who direct and lead HR projects.”

The Nectar HR team worked closely with us to suitably resolve a complex employee dispute as well as supporting us to improve our recruitment and HR processes. We needed to review our employee contracts and introduce more robust policies and procedures, its an absolute pleasure to work with a highly knowledgeable and experience team of people, who we trust implicitly to give us robust and practical HR advice.

The Nectar HR teams expert advice and support with a complex ER case has been excellent. The team worked closely with our in house HR in a well structured and supportive manner. The advice was clear, concise and clearly set out. The Nectar HR team led on meetings and the service felt like an extension of our own HR. We found the service completely bespoke for our needs and have no hesitation in recommending Nectar HR.

Having previously worked with both Sonia and Carol, when it came to setting up my own business it was an easy decision to ask the Nectar HR team to support me with the creation of my HR documentation for my business as I expand and start to employ staff.  Their unquestionable knowledge of the health care sector has been invaluable for the business to ensure I remain compliant with regulatory bodies. The teams’ CQC knowledge is unparalleled and their supportive approach gives me great confidence that our HR is the best it could be. They are always on hand to answer my queries and are never phased when I present them with something complex. I cannot recommend Nectar HR enough!

I have previously worked closely with Sonia and the Nectar HR team in the primary care environment and have always found Nectar HR to be professional, knowledgeable, and approachable. Particularly for organisations regulated by the likes of CQC, I would look no further than Nectar HR, who are experts in ensuring all people policies and process are well-aligned and fit for purpose.

Nectar HR were instrumental in supporting myself and another Senior GP Partner through chairing a complex disciplinary appeal hearing. None of us had ever chaired such a meeting before and we were keen to get it right, which we did with Nectar HR’s expert knowledge and advice. We were provided with scripts, full investigatory packs and support from the team in meetings, it helped us to feel prepared and confident when dealing with something so complex.

Nectar HR have supported the Rail activities of Egis in UK for over three years, and we are incredibly proud of the working relationship that has developed during this time. Initially working with Sonia, she has continued to provide expert HR and employment advice and bespoke documentation over the time we have worked together, and she has worked hard to build strong and meaningful relationships with everyone in the team. More recently we have worked with the wider Nectar HR team, who have supported us with sponsorship licences, visa applications and our niche recruitment needs, including us running a highly successful graduate engineer scheme. What stands out the most with Nectar HR, for me, is the honest and transparent advice, excellent communication, and most importantly, taking the time to understand the very specific way in which our industry operates.

It was a pleasure speaking with Sonia and learning more about how good HR can be so beneficial to small businesses. In particular, the free HR health check was so valuable in highlighting our major risk areas and where we really need to invest our time. I found the free HR health check insightful and informative. I would highly recommend Nectar HR to anyone looking into HR services.

Working with Sonia, and in particular Carol, has made updating our employment contracts and policies really straightforward. Carol is extremely knowledgeable and was fantastic in getting drafts to us promptly for review and sign off. Carol’s unquestionable knowledge on the ins and outs of pro-rated annual leave calculations has been invaluable, and we are really grateful that she has provided us with a practical tool to be able to manage this going forwards.

In all of the conversations I have had with Sonia, she always blows me away with the sheer amount she knows about HR and managing people. So much so, that I have referred my own clients on to her and had excellent feedback from them regarding the advice and guidance they have received from the knowledgeable team at Nectar HR.